Breakfast is very nice first we booked for 2 business travellers and online we requested for breakfast 2nd day we booked for one more business traveller - we forgot to request of breakfast - while called to Hotel - they replied now its chargeable basis. we dont mind to charge - but its so high. secondly, if we invite business personnel for dinner, it seems the meal is very costly compared to neighbouring area.
Anonymous
junho de 2025
Friendly and attentive staff who are always helpful & willing to go the extra mile. Typical of East African hospitality, from front of house, restaurant staff & housekeeping. Clean and comfortable rooms which are modern, and well-equipped, with comfortable beds and efficient air conditioning. Delicious breakfast buffet which offers a variety of options, including continental and Swahili dishes. Lastly, convenient location providing easy access to the city center and beach areas.
Nabil
maio de 2025
I had a truly exceptional experience at The Crown Hotel. The staff were professional, welcoming, and attentive to every detail, ensuring a comfortable and pleasant stay. The room was impeccably clean, tastefully furnished, and well-equipped with modern amenities. I especially appreciated the serene ambiance, delicious dining options, and convenient location close to key attractions. Whether you’re traveling for business or leisure, I highly recommend booking your stay at The Crown Hotel — a perfect blend of comfort, elegance, and outstanding hospitality.
Munishi
maio de 2025
I really liked specifically the fact that every one without exception, was always smiling. I also liked the colors of the building as well as the room. They were sobre, modern and gave a very nice effect. I also liked the fact that the place was very neat and clean and room service was regular. The room was well equipped with a mini bar, plenty of supplies like shampoo and conditioner and even body cream in real size bottles instead of the small samples you usually get at other hotels. I also liked the fact that the hotel was in a bit of a corner of the road and not on the main road which means it was very quiet. Also, there are various facilities like the supermarket “Maisha” at the “City Mall” nearby which is like 15 minutes walking distance.
Marine
julho de 2024
We were staying at another property and moved to the Crown Plaza because we were a little uncomfortable at the other location. The front desk allowed us to check in early and were very helpful and friendly. Very safe with great security. They even had an ice machine with ice made from purified water.
Jill
maio de 2025
Some of the staff recognized me from my stay earlier this year. Ample amenities in the room (good housekeeping). Great breakfast. Enjoyed using the gym. Good location. Clean and safe.
Egon
outubro de 2023
From check-in to check out, staff were very good. My room faced the road. I would have liked a room with a balcony and pool view. Room was clean and bed was very comfortable. Great rain shower and a clean bathroom as well. Really appreciated the free bottles of water in room every day, as well as replenishing coffee, tea and toiletries. Was also very happy that the air-conditioning unit worked efficiently. Wonderful breakfast as well with eggs made to order. I had the best cappuccino outside of Italy. I also got to use the gym for a couple of days. Good location and central. To all the staff, thank you for a wonderful stay and all the little talks, laughs and smiles.
Lora
fevereiro de 2023
The staff were really friendly and super helpful (we had an early check in request which they helped us with. The room was nice and clean and in a safe part of town. We also left something in our room which the hotel looked after for us until we could pick it up a week later.
Byron
março de 2024
First time to stay at the Crowne Plaza. It exceeded my expectations on all fronts. The staff were particularly welcoming and responsive. The room was spacious, and very clean and the food delicious.
Agatha
março de 2025
Would definitely recommend. The rooms are nicely insulated and quiet and perfectly clean. Everything seems very new. Great staff and amenities.
Nora
dezembro de 2023
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